"Dear Jeff,

The new master bedroom suite you designed and build for us is everything we had hoped for.

Your suggestion to add a separate laundry and remodel the existing bath has been a God Send for us. Having the new baby during the construction was a major concern to me, but I was pleasantly surprised by the sensitivity of your workman during that time. Making sure that everyday the dust protections to the rest of the house where secure and cleaning up at the end of each day.

You treated us fairly and professionally and we are happy to recommend your Firm's services to anyone who may be considering a remodeling project."

Thanks for the terrific job!!!

Mary Anne Ryan, Campbell

CLIENTS AND PROJECTS

We serve a wide variety of homeowners.
Our specialty is doing major remodels, primarily in the South Bay Area. This includes kitchens, master suites, additions and basement conversions.

Recently we surveyed our clients to find out who they were and why they chose to work with Big Sky Construction & Design. Following are some of the results:

When choosing a contractor, the top three features our clients felt were most important were:

Most live in homes 40 to 80+ years old and have lived in their homes more than 10 years.

None of our clients felt they had an accurate idea of the cost of their remodeling project. Some had a "general idea," and most admitted having no idea at all. Why did our clients remodel?

By the way, when our clients think of remodeling they sometimes have specific ideas, but often more general. If you're not yet sure what you want, don't hesitate to call. One of our specialties is helping you with ideas for your remodel.

Here are some comments our clients wrote about working with Big Sky Construction & Design.

"Daily clean ups and respect for people living in the house."
"Felt like we were in good hands."
"Response to problems was prompt and efficient."
"Reliability--staying with the job, not working intermittently but steadily."
"Responsible site management."
"Clear communication when the unexpected occurs."
"The good unobtrusive work crew and the good clean up afterward."
I"ntegrity of staff."
"Dependable performance."
"Pleasant experience."
"No surprises."
"Responsiveness, good listening skills, good quality."
I" trust you."
"Cooperative, concerned with quality and detail, client sensitive, very professional."
"Any problems dealt with immediately."
"Kept or exceeded commitments."
I" felt my concerns were always listened to."
"Nobody made fun of (belittled) my lack of carpentry knowledge."